Custom engagement · Senior engineers

When your problem is not on the menu.

Multi-site audits, complex migrations, WooCommerce rescues, launch week on-call, build handoffs, platform-level re-architecture. Tell us what is at stake, and a senior WordPress engineer will reply within one day with a written scope and a fixed price. No hourly billing, no open meters.

★★★★★ 4.9 from 500+ custom engagements · Fixed scope, fixed price, or refund
Custom tech support
Quote within one day
Every quote is a fixed price for a written scope. No hourly billing, no surprise invoices.
  • Scoped by a senior WordPress engineer, not a sales rep
  • Reply within one day
  • Fixed price per engagement, paid once scope is approved
  • Full money-back guarantee on the delivered scope
  • Private plan attached to your account for payment & tracking
Scope shipped as written or full refund. No partial credit, no arbitration.
Request a quote
Simple things we do not quote for — use emergency fixes (flat price) or care plans (monthly).
Typical engagements

Things customers hire us for.

These are the shapes most custom quotes take. If your situation is not listed, it is still worth sending — we will either scope it or point you somewhere better.

Multi-site audit

Portfolio-wide posture report: hosting, plugin risk, backup integrity, security, performance, accessibility. One written report per site, one executive summary for leadership.

WooCommerce rescue

Broken checkout, tax misconfiguration, cart abandonment spikes, inventory drift between store and ERP, gateway failover. We trace the path from customer click to order email.

Complex migration

Multi-domain consolidation, multisite splits, custom DB transformations, paid membership platform changes, headless-to-classic or classic-to-headless re-platforms.

Launch-week on-call

Named senior engineer pre-registered on your stack for a date range. Runbook drafted, monitoring wired, pager shared. Post-launch stabilization included.

Build handoff

Your dev team finished the build. You need someone to own it from tomorrow. We audit, harden, document, and take the pager from the day you choose.

Platform re-architecture

Move from managed to unmanaged, Kubernetes to traditional, shared to dedicated. We plan, stage, rehearse, and cut over with a single change window.

How it works

Quote → scope → ship.

A senior engineer owns your engagement end to end. No handoffs, no open meters, no surprise invoices.

Day 0

Tell us what is at stake

Fill in the quote form below. A senior engineer reads every submission and replies within one day with clarifying questions if needed.

01
02
Day 1–2

Scope and fixed price

You get a written scope, clear deliverables, a timeline, and a single flat price. Approve it and we move to execution. If the scope needs to change mid-engagement, we agree on the new price in writing first.

Pay in your account

Private plan on your account

Admin creates a private plan matched to your quote and assigns it to your user. You sign in, pay via PayPal, and the order shows up under your orders (one-time) or subscriptions (recurring).

03
04
Ship

Ship with a guarantee

Work starts once payment lands. We ship the scope, file a report, and hand it off. The guarantee covers the scope - if we miss it, you are fully refunded.

Request a quote

Tell us what you need.

A senior engineer reviews every submission. We reply within one day with a scope draft, a fixed price, and any clarifying questions.

Anything stack-specific (hosting, plugins you depend on, DB size) helps us scope faster.
We read every submission ourselves. You will never get an auto-reply or a sales sequence.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Common questions

Frequently asked.

When do you reply?

+
We read every submission and reply within one day. If your site is down right now, use our flat-price emergency fixes instead — they start the clock immediately.

How does pricing work?

+
Every custom quote is a single fixed price for a written scope. No hourly rates, no open-ended meters. We tell you the scope, the deliverables, the timeline, and the price before you pay anything. If the scope needs to change mid-engagement, we agree on the new price in writing first.

How do I pay?

+
Once you approve the quote, our admin creates a private plan on your account with the quoted amount. You sign in, go to your account, and pay via PayPal. The order appears under your orders, and if it is a recurring engagement it also shows under your subscriptions.

Is the work guaranteed?

+
Yes. Every custom engagement ships with a full money-back guarantee on the scope we published. If we cannot deliver the outcome described in the quote, you get a 100% refund, and any diagnostic work is on us. See the guarantee page for the full terms.

Who does the work?

+
Senior WordPress engineers with at least eight years of production experience. The same person who scopes your quote owns the engagement end to end. No handoffs to juniors, no offshore subcontractors, no bait-and-switch staffing.

What about NDAs?

+
We sign mutual NDAs on request before any scope discussion. We also have standing MSAs available for larger engagements and agencies that need a reviewable framework agreement.
Not sure if it fits? Send it anyway.

Tell us what is at stake.

We read every quote request. If it is off-scope for us, we will say so within a day and, where we can, point you at someone we trust.

Request a quote Just have a question

Also see · all emergency fixes · monthly care plans · agencies