Emergency fix · Site down / white screen

Your site is a blank white page.
We have it back up today.

Fatal error, WSOD, 500, memory exhaustion, broken update. A senior engineer finds the exact line, fixes the cause, and leaves the site hardened. Not just patched until the next update.

★★★★★ 4.9 from 310+ revived sites · Same-day or full refund
White screen / fatal error fix
$79 flat, one-time
If we can’t get you back online today, you pay nothing.
  • Root-cause diagnosis via error log + WP_DEBUG
  • Plugin / theme bisection to isolate the culprit
  • PHP memory, max_execution_time, opcache tuned
  • Fatal error fixed, not just hidden
  • Short root-cause report + Loom walkthrough
Same-day recovery guarantee. Not back online today? You pay nothing.
Get site back up now
Sound familiar?

If any of this is on your screen right now, this is the right fix.

You don’t need to diagnose the error yourself. If you’re seeing one of these, start the fix. We’ll pinpoint the exact cause on intake.

Pure white screen. No text, no header, no theme, nothing.
“There has been a critical error on this website.” and nothing else.
HTTP 500, HTTP 502, or “Allowed memory size exhausted” in the error log.
A plugin update (or PHP version bump) made the whole site crash.
Front-end loads, but wp-admin is dead or stuck in a redirect loop.
Random 504 timeouts, hanging requests, or intermittent blank pages.
How it works

From blank screen to back online in three clear steps.

No renaming plugins folders and praying. Senior engineer, real diagnosis, root cause fixed.

01
Minute 0–15

You send access. We enable debug.

One-page intake. We take a forensic snapshot, enable WP_DEBUG_LOG on a safe path, and start reading the real error, not the generic WSOD message.

02
Hour 0–2

Culprit isolated. Site back up.

Binary-search plugin bisection, theme swap, PHP memory & execution-time tune, opcache reset. We identify the exact file, line, and cause. Not just the symptom.

03
Hour 2–4

Root cause fixed. Not just hidden.

Bad plugin replaced, conflict patched, memory limits raised where justified. You get a short root-cause report + Loom walkthrough so you know what broke and how to avoid it next time.

Why not DIY

Renaming the plugins folder isn’t a fix.

The usual WSOD advice (rename plugins, switch theme, raise memory) gets the site back but never explains what broke. Next update, same crash. Here’s what a real root-cause fix looks like.

What you get StackOverflow DIY Host chat support Ainygo WSOD fix
Error log read end-to-end Partial No Yes
Plugin & theme bisection Manual Partial Yes
PHP memory / opcache tuning at server level No Partial Yes
Exact file + line identified No No Yes
Root-cause fix (not just masked) No No Yes
Debug mode safely removed after fix No No Yes
Short root-cause report + Loom No No Yes
Same-day recovery guarantee No No Yes
Real revivals

People who were where you are right now.

★★★★★
“Tuesday morning, white screen, no idea why. Host said ‘not our issue.’ Ainygo had the real error out of the log in 20 minutes: a WooCommerce add-on that hated the new PHP version. Back up inside an hour.”
RG
Rachel G.
Owner, online yarn shop (Vermont)
★★★★★
“‘Critical error’ on the front end and locked out of wp-admin. My developer was on vacation. Ainygo answered within 10 minutes, found a duplicate function from a child theme, pushed the fix, explained it clearly.”
TH
Thomas H.
Director, nonprofit (Chicago)
★★★★★
“Allowed memory size exhausted, over and over. Two other devs just raised the limit and moved on. Ainygo actually traced it to a runaway query in a form plugin and fixed the query. No more crashes six months later.”
LM
Lena M.
Marketing ops, SaaS startup
What’s in scope

Root cause, not a masking patch.

About 90% of WSODs trace back to one of five causes: a bad plugin update, a theme conflict, PHP version mismatch, out-of-memory, or a corrupt core file. We find which one it is and fix the underlying cause.

Want to stop this happening again? Our Thrive care plan tests every plugin/PHP update in staging first and keeps daily off-site backups so even a crash is a 5-minute rollback.

  • WP_DEBUG_LOG enabled on a safe path, not display_errors
  • Full read of debug.log, error_log, and server logs
  • Binary-search plugin bisection without losing settings
  • Theme conflict isolation via temporary default-theme swap
  • PHP memory, max_execution_time, and opcache tuned
  • WordPress core file checksum against official source
  • Debug mode cleanly removed after fix (not left exposed)
  • Root-cause report + Loom walkthrough
Common questions

What people ask before starting a WSOD fix.

How fast is same-day?

+
Most WSODs are fixed in 1–3 hours of active work once we have access. “Same-day” means fully back online the same day the fix starts. As soon as we have a look at the site, we send back a working ETA and the suspected root cause.

What if you can’t get the site back up today?

+
You pay nothing. Full refund. The only cases that take longer are host-level outages outside our control, or deeply customized code bases we need more time on, and we’ll tell you that before charging.

Will I lose content or settings?

+
No. We take a snapshot before touching anything and we never do destructive rollbacks. Plugin bisection is non-destructive: we deactivate, we don’t delete. Your posts, orders, and settings are untouched.

What if the culprit is a paid plugin?

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We’ll patch around the conflict so the site runs, and tell you exactly what to open a support ticket with the plugin vendor about. If a temporary replacement is needed, we’ll recommend one.

What about a completely corrupt install?

+
If core files are corrupt or the host environment itself is the issue, we replace the corrupt files from official WordPress source and tune PHP. If the host is genuinely broken we’ll recommend a migration.

How do I stop this happening again?

+
Most WSODs come from a plugin update that wasn’t tested in staging. Our Thrive plan runs every update in a staging clone first and keeps daily off-site backups. A future crash becomes a 5-minute rollback, not a day-long outage.
Every hour down costs you revenue & trust

Don’t let the site sit broken.

Customers see a blank page and leave. Google starts dropping you within hours. Start the fix in under a minute. Flat $79, same-day or full refund.

Get site back up, $79 Talk to us first

Also see · all emergency fixes · hacked recovery · migration

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Get site back up